Returns may be made for refund within 30 days of purchase on all products other than pre-colored material. No returns on tinted plaster unless obvious color defect. Return shipping is paid by customer, unless the items purchased were received in damaged or non-functioning condition. In that case, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call us immediately. Products will be replaced with the same item or refund, and shipping will be paid by Victory Stone.